ConnexOntario Health Services Information

Drug and Alcohol Helpline

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Description & Services
Areas Served Ontario
Description Provides a bilingual information and referral service in Ontario for professionals and members of the public seeking assistance in accessing addiction treatment for themselves, family, friends or clients * accessible through a toll-free, province-wide, 1-800 telephone line * calls are answered by Information and Referral Specialists - skilled members of the Drug and Alcohol Helpline staff who offer education and guidance to those looking for addiction treatment services in Ontario * free and confidential
Dates Year round
Hours Office hours Mon-Fri 8:30 am- 4:30 pm EST 
Connex accepts clientele from the telephone, email, and web chat only. No walk-ins please.
Accessibility Not Accessible
Languages English ; French ; Interpretive Services ; Services in 140 languages via telephone interpreter service
Fees None
Meetings Board of Directors meets six times per year
Location, Telephone & Internet
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Location London
Address & Map London, ON
Office Phone Administration Office: 519-439-0174
Toll Free Phone In Ontario Mon-Sun 24 hours 1-800-565-8603
Fax 519-439-0455
Record Details
Subjects Addictions ; Alcohol ; Alcoholism ; Distress lines ; Drug addiction ; Drug use ; Telephone support
Special Information
Seniors Headings Health Services ; Mental Health Services
Other Details
Former Name Drug and Alcohol Registry of Treatment (DART)
Established 1991
Funding Provincial - Ministry of Health and Long-Term Care


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